Friday 22 March 2013

Task 2c Job role for an estate agent

Estate agency administrator
 
Location:
East Central London
 
Salary:
£10,000 - £12,000 per annum
 
Company:
Colourful House
 
Job Type:
Permanent
 
Job Description:
As an administrator within our company you should have good organisational and time-keeping skills. You should also be trustworthy.
We are more interested in your skills and experience than your formal qualifications.
 
Colourful House have an excellent opportunity for a property administrator to join a well established estate agent. Suitable property administrators will have experience within property/ estate agent administration and an excellent telephone manner.
The role of a property administrator will include updating the company website, mail merges, offer letters correspondence, and supporting a busy team. The working hours are from 9am to 5pm, 5 days a week.
 
Administrator's Responsibilities:
  • Registering new applicants both over the phone and face to face
  • Arranging viewings
  • dealing with post
  • making sure that there is enough stationery
  • answering the telephone and passing on calls
  • typing and setting up documents such as letters and reports
  • keeping computer records up to date
  • filing
  • using office equipment such as printers, photocopiers and fax machines
  • managing staff appointments
Administrator Requirements:
  • with previous experience of administration skills, although it is not essential
  • Self motivated and enthusiastic, desire to succeed
  • Well presented with excellent communication skills is essential
  • Polite and get on well with people
  • an organised approach and excellent time management skills
  • good communication skills are essential
  • the ability to work well as part of a team
  • computer literacy and good typing skills are desireable
  • accuracy and attention to detail
 
If you are interested in this job, please apply online, forward an up to date copy of your CV to tsvetelina.kochankova@gmail.com .
 

Monday 11 March 2013

Market research survey (Estate agent)


1
What gender are you?
o Male
o Female

2
What age are you?
o 18-24
o 25-36
o 36-45
o 46-56
o 57+

3
Please state your ethnicity.
_____________________
o Prefer not to say

4
Are you:
o Waged or unwaged
o Student
o Other (Please specify)
_____________________

5
What area do you live in?
_________________________

6
What type of accommodation do you live in?
o   Flat
o   House
o   Other (Please specify)
_____________________


7
What kind of a company do you think of when you see this logo?


_____________________

8
Have you ever used an estate agent services?
o Yes
o No

9
If 'yes' how likely are you to recommend your real estate agent to others?
o Extremely likely
o Very likely
o Moderately likely
o Slightly likely
o Not at all likely

10
Which source of information do you use when choosing a real estate agent?
o Open houses
o Family or friend recommendation
o Social networking website
o Real estate advertisement
o Mortgage brokers
o Internet
o Yard signs
o Other (please specify)
______________

11
What type of accommodation are you most interested in?
o Flat
o House
o Commercial
o Land

12
If our new services were available today, how likely would you be to use it instead of competing services currently available from other companies?
o Extremely likely
o Very likely
o Moderately likely
o Slightly likely
o Not at all likely

13
How likely would you be to recommend our services to others?
o Extremely likely
o Very likely
o Moderately likely
o Slightly likely
o Not at all likely

14
If you are not likely to use out services, why not?
o Don't need service like this
o Don't want service like this
o Satisfied with competing services currently available
o Cannot pay for service like this
o Other (please specify)
_______________________

15
What do you like most about competing services currently available from other companies?
_______________________

Financial aspects of a business

In this part of the assignment I'm going to write about the start up costs, fixed and variable costs for my business. 

Start up costs

This is the amount of money used to begin a business. Money need to be spent on capital items.

Rent

East London EC1, EC2, EC3
Around 60 sq. m. premises
£12,000 per annum
Rates (council tax) about £100 per month

Utilities
Gas, electricity, light – about £200 per month
TV, phone, internet £35 per month (£50 installation tax) Virgin Media

Software System
Microsoft Word - Office home and business 2013 - £220

Insurance
Around £50 per month

Equipment
Camera £150
Television £300
3 Computers £700 each - £2100
Printer £80
Phones £55 (triple pack)
Digital Screen £300
Light panels for posters £200
CCTV cameras – 4 cameras for £400

Office furniture (if the office is unfurnished)
3 Computer tables £100 each - £300
3 chairs £50 each - £150
3 shelves £50 each - £150
3 Multi drawer Cabinets £50 each - £150
Wall clock - £10
3 plastic waste bins £5 each - £15

Stationery
A4 back lit papers for light panels (packed in 50 sheets) £35
Paper A4 (3 packs) £5 each - £15
Paper A3 (2 packs) £6 each - £12
Pens (20 in pack) £4 each - £8 (2 packs)
Pencils (6 in pack) £2.20 each - £6.60 (3 packs)
Markers (4 in pack) £5 each pack - £15 (3 packs)
Ink for the printer - £20
10 Notebooks - £12
Storage boxes - £13 (pack of 10)
Sticky notes (3 per pack) £2 - £6 (3 packs)
Coloured folders (50 per pack) - £5
Assorted folders (5 per pack) £3 - £9 (3 packs)

Total: £17,171.60

Fixed Costs

These costs don’t change. They may increase or decrease over time.

Rent 

£12,000 per annum - £1000 per month
Rates (council tax) about £100 per month

Utilities

TV, phone, internet £35 per month

Insurance

about £50 per month

Permanent staff/wages

about £2500 per month for two people 


Total fixed costs: 3,685 per month


Variable costs

These are the corporate expenses that vary with the production output. These costs are depending on a company’s volume.

Utilities

gas, electricity, water - about £200 per month

Stationery

Depending on how many pens, pencils, paper packs and etc. we need every month the costs may vary - roughly £150

Marketing/Advertising

Depending on how we advertise the business - roughly £6000 for 6 months (£1000 per month)

Total variable costs: £1,350 per month 



Websites used: